Shipping & Returns

We want your Tiny Tots® order to arrive just as you expect! Please review our processing, shipping, and return information below.

Processing Times

Most orders are processed and ready to ship within 2–3 business days. Processing time is separate from shipping/transit time.

For stuffed animals with personalized bellies, a proof will be sent for your approval before personalization begins. The 2–3 business day processing time begins after your proof has been approved.

Shipping

Orders typically ship within 2–3 business days. Once your order ships, tracking information will be added to your order so you can follow your package.

Please remember that shipping/transit time is separate from and in addition to our processing time. Carrier delivery times may vary once a package leaves our facility.

Personalized & Custom Items

Because personalized and custom items are created especially for you, personalized items are non-returnable and non-refundable.

If we make an error with your personalization or your item arrives with a defect, please contact us right away. We will send a replacement at no additional cost.

Non-Personalized Returns

Non-personalized items may be returned within 14 days of delivery.

Please note:

You must contact us before sending a return.
Items must be returned in their original, unused condition with all original tags attached.
A 10% restocking fee applies to returned merchandise.
The buyer is responsible for return shipping costs.
Original shipping charges are non-refundable.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving your package so we can make it right.

Please email us at sales@tinytotsboutique.com and include your order number along with photos of the item and packaging, when applicable.

Sale & Clearance Items

All sale and clearance items are final sale and cannot be returned or exchanged.

Questions?

Have a question about your order, shipping, personalization, or a return? We're happy to help.

Please visit our Contact Us page to get in touch with us.